Fork & Fire

smokehouse + Taproom

 

Front of House Operations Manager

Johnny Blackburn

Leadership Position.   Need to be a good communicator, organized, and driven.

Roles:

·Customer Service / Guest Relations

·Ensuring Quality and Consistent Service and Product

·Communication regarding FOH Operations

·Maintaining Beverage Inventories and Controlling COGS

·Scheduling FOH Staff to budget

·FOH Upkeep and Maintenance

Key Indicators:

·Liquor, Wine, Beer Costs percentages in line with budget.

·Guest Feedback Goals Met

·Server Skills and Sales maintained at a high level.

·Appropriate FOH Labor spend.

 

 

Back of House Operations Manager:

Danny Nunan

Leadership Position.   Need to be a good communicator, organized, and driven.   Good understanding of the structure of COGS and high-level execution is a must.

Roles:

·Maintaining Appropriate Inventories and Controlling COGS

·Ensuring Quality and Consistency in Food Program

·Scheduling BOH Staff to Budget

·BOH and Building Maintenance

·Communication regarding BOH Operations

Key Indicators:

·Food Costs percentages in line with budget.

·Guest Feedback Goals Met regarding Food Quality

·Appropriate BOH Labor spend.

 

 

 

Catering and Food Truck Operations Manager:

Sergio Molina

Leadership Position.   Need to be a good communicator, organized, and driven.  Experience at high-level coordinating of moving parts is essential.

Roles:

·Create sales by communicating with clients regarding events and menus.

·Communicate Inventory Needs to BOH Ops Manager

·Create and Coordinate Scheduling

·Create & Coordinate Menus

·Coordinate Staffing / Schedules of Catering and Food Truck Team Members and filling in where appropriate.

·Assist with Shift Management when appropriate.

Key Indicators:

·Number of Catering and Food Truck events Closed.

·Sales and efficiency during events

·Customer Feedback

 

 

Shift Managers

Chelsea Blackburn

Sam Perrin

Staff Leadership Position.   Need to be a good communicator, organized, and focused.

Roles:

·Open restaurant for coordinated and organized service.

·Run Effective Shifts that maintain high levels of Service and Quality

-Monitor and adjust for quality, service, and atmosphere

·Ensure all tasks of staff members are complete.

·Manage Labor in relation to sales/volume.

·Close restaurant to standards.

 

 

FOH and BOH Operations Lead – Existing rate +$2-$5 hourly +tips (Part-Time)

Elevated, Staff Leadership role in current position.  Need to be a good communicator, organized, and focused with a high attention to detail and the ability to communicate shortfalls.

Roles:

·Assist in running effective shifts.

·Assist as extension of management in everyday and administrative circumstances.

·Assign and/or communicate roles, stations, floor plans, side work, projects, etc. for current shift.

 

Catering and Food Truck Team Member $14.35-$17.50 +tips (Part-Time)

Roles:

·Food Truck Cleanliness and Maintenance.

·Food Delivery and Setup

·Customer Service

·Cooking and service

·Driving truck with trailer.

·Safe setup and breakdown of food truck.

·Reports to Catering and Food Truck Operations Manager

 

 

Wildfire Wings & Grill:

 

Operations Manager $27.50 +tips and Bonuses (Full-Time)

Roles:

·Customer Service / Guest Relations

·Ensuring Quality and Consistent Service and Product

·Communication to team regarding all operations

·Maintaining Food & Beverage Inventories and Controlling COGS

·Scheduling Staff to budget

·Facility Upkeep and Maintenance

·Assist staff to ensure proper service and quality.

Key Indicators:

·Cost of Goods percentages in line with budget.

·Guest Feedback Goals Met

·Server Skills and Sales maintained at a high level.

·Appropriate Labor spend.

 

FOH and BOH Operations Lead – Existing rate +$2-$4 hourly +tips (Part-Time)

Elevated, Staff Leadership role in current position.  Need to be a good communicator, organized, and focused with a high attention to detail and the ability to communicate shortfalls.

Roles:

·Assist in running effective shifts.

·Assist as extension of management in every day and administrative circumstances.

·Assign and/or communicate roles, stations, floor plans, side work, projects, etc. for current shift.

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Tucson Balloon Lady /

Tucson Sign Gypsies

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Balloon Artist / Delivery Person / Sign Setter – $14.50-$20 +tips (Gig Work)

Paid per job value. Value is communicated ahead of time. Pick up system. Contractor.

Roles:

·Deliver and Set Up Sign and Balloon Displays to standard.

 

Salesperson / Office Assistant $16 +Commissions and Tips (Part-Time)

Roles:

·Create sales by communicating with clients and customers regarding orders.

·Full Communication with Operations Team via CRM

·Help keep workshop and office organized.

·Inventory Counts and Maintenance

 

Bishop Brands:

 

Marketing Assistant $20 (Part-Time)

All Bishop Brands (Fork & Fire, Wildfire Wings, Tucson Sign Gypsies, Tucson Balloon Lady)

Roles:

·Assist Marketing Coordinator with Graphic Design, Photography, Posting and other Marketing Related Tasks

 

Office Manager $18 (Part-Time)

All Bishop Brands (Fork & Fire, Wildfire Wings, Tucson Sign Gypsies, Tucson Balloon Lady) 

  Collectively creating a cohesive business environment with proper administrative practices.

Roles:

·Monitor Communication via E-mail, Text, Voicemail

·Process Mail and E-mail.

·Keep records and files.

·Ensure accuracy of team’s data entry and communicate discrepancies.

·Run Reports and Communicate to operations.

·Assist with Shift Management when appropriate.