Front of House Operations Manager

Johnny Blackburn

Leadership Position. Need to be a good communicator, organized, and driven.

Roles:

·Customer Service / Guest Relations

·Ensuring Quality and Consistent Service and Product

·Communication regarding FOH Operations

·Maintaining Beverage Inventories and Controlling COGS

·Scheduling FOH Staff to budget

·FOH Upkeep and Maintenance

Key Indicators:

·Liquor, Wine, Beer Costs percentages in line with budget.

·Guest Feedback Goals Met

·Server Skills and Sales maintained at a high level.

·Appropriate FOH Labor spend.

me. It's easy.

Back of House Operations Manager

Danny Nunan

Leadership Position. Need to be a good communicator, organized, and driven. Good understanding of the structure of COGS and high-level execution is a must.

Roles:

·Maintaining Appropriate Inventories and Controlling COGS

·Ensuring Quality and Consistency in Food Program

·Scheduling BOH Staff to Budget

·BOH and Building Maintenance

·Communication regarding BOH Operations

Key Indicators:

·Food Costs percentages in line with budget.

·Guest Feedback Goals Met regarding Food Quality

·Appropriate BOH Labor spend.

Catering & Food Truck Operations Manager

Name

Leadership Position. Need to be a good communicator, organized, and driven. Experience at high-level coordinating of moving parts is essential.

Roles:

·Create sales by communicating with clients regarding events and menus.

·Communicate Inventory Needs to BOH Ops Manager

·Create and Coordinate Scheduling

·Create & Coordinate Menus

·Coordinate Staffing / Schedules of Catering and Food Truck Team Members and filling in where appropriate.

·Assist with Shift Management when appropriate.

Key Indicators:

·Number of Catering and Food Truck events Closed.

·Sales and efficiency during events

·Customer Feedback

Shift Managers

Chelsea Blackburn

Sam Perrin

Staff Leadership Position. Need to be a good communicator, organized, and focused.

Roles:

·Open restaurant for coordinated and organized service.

·Run Effective Shifts that maintain high levels of Service and Quality

-Monitor and adjust for quality, service, and atmosphere

·Ensure all tasks of staff members are complete.

·Manage Labor in relation to sales/volume.

·Close restaurant to standards.

FOH and BOH Operations Lead

Existing rate +$2-$5 hourly +tips (Part-Time)

Elevated, Staff Leadership role in current position. Need to be a good communicator, organized, and focused with a high attention to detail and the ability to communicate shortfalls.

Roles:

·Assist in running effective shifts.

·Assist as extension of management in everyday and administrative circumstances.

·Assign and/or communicate roles, stations, floor plans, side work, projects, etc. for current shift.

Operations Manager

$27.50 +tips and Bonuses (Full-Time)

Roles:

·Customer Service / Guest Relations

·Ensuring Quality and Consistent Service and Product

·Communication to team regarding all operations

·Maintaining Food & Beverage Inventories and Controlling COGS

·Scheduling Staff to budget

·Facility Upkeep and Maintenance

·Assist staff to ensure proper service and quality.

Key Indicators:

·Cost of Goods percentages in line with budget.

·Guest Feedback Goals Met

·Server Skills and Sales maintained at a high level.

·Appropriate Labor spend.

FOH and BOH Operations Lead

Existing rate +$2-$4 hourly +tips (Part-Time)

Elevated, Staff Leadership role in current position. Need to be a good communicator, organized, and focused with a high attention to detail and the ability to communicate shortfalls.

Roles:

·Assist in running effective shifts.

·Assist as extension of management in every day and administrative circumstances.

·Assign and/or communicate roles, stations, floor plans, side work, projects, etc. for current shift.

Balloon Artist / Delivery Person / Sign Setter

$14.50-$20 +tips (Gig Work)

Paid per job value. Value is communicated ahead of time. Pick up system. Contractor.

Roles:

·Deliver and Set Up Sign and Balloon Displays to standard.

Marketing Assistant

$20 (Part-Time)

All Bishop Brands

(Fork & Fire, Wildfire Wings, Tucson Sign Gypsies, Tucson Balloon Lady)

Roles:

·Assist Marketing Coordinator with Graphic Design, Photography, Posting and other Marketing Related Tasks

Office Manager

$18 (Part-Time)

All Bishop Brands

(Fork & Fire, Wildfire Wings, Tucson Sign Gypsies, Tucson Balloon Lady)

Collectively creating a cohesive business environment with proper administrative practices.

Front of House Operations Manager

Johnny Blackburn

​

Roles:

·Customer Service / Guest Relations

·Ensuring Quality and Consistent Service and Product

·Communication regarding FOH Operations

·Maintaining Beverage Inventories and Controlling COGS

·Scheduling FOH Staff to budget

·FOH Upkeep and Maintenance

​

Key Indicators:

·Liquor, Wine, Beer Costs percentages in line with budget.

·Guest Feedback Goals Met

·Server Skills and Sales maintained at a high level.

·Appropriate FOH Labor spend.

Back of House Operations Manager

Danny Nunan

​

Leadership Position. Need to be a good communicator, organized, and driven. Good understanding of the structure of COGS and high-level execution is a must.

​

Roles:

·Maintaining Appropriate Inventories and Controlling COGS

·Ensuring Quality and Consistency in Food Program

·Scheduling BOH Staff to Budget

·BOH and Building Maintenance

·Communication regarding BOH Operations

​

Key Indicators:

·Food Costs percentages in line with budget.

·Guest Feedback Goals Met regarding Food Quality

·Appropriate BOH Labor spend.

Catering & Food Truck Operations Manager

Name

​

Roles:

·Create sales by communicating with clients regarding events and menus.

·Communicate Inventory Needs to BOH Ops Manager

·Create and Coordinate Scheduling

·Create & Coordinate Menus

·Coordinate Staffing / Schedules of Catering and Food Truck Team Members and filling in where appropriate.

·Assist with Shift Management when appropriate.

​

Key Indicators:

·Number of Catering and Food Truck events Closed.

·Sales and efficiency during events

·Customer Feedback

Shift Managers

Chelsea Blackburn

Sam Perrin

​

Roles:

·Open restaurant for coordinated and organized service.

·Run Effective Shifts that maintain high levels of Service and Quality

-Monitor and adjust for quality, service, and atmosphere

·Ensure all tasks of staff members are complete.

·Manage Labor in relation to sales/volume.

·Close restaurant to standards.

FOH and BOH Operations Lead

​

Existing rate +$2-$5 hourly +tips (Part-Time)

Roles:

·Assist in running effective shifts.

·Assist as extension of management in everyday and administrative circumstances.

·Assign and/or communicate roles, stations, floor plans, side work, projects, etc. for current shift.

Operations Manager

$27.50 +tips and Bonuses (Full-Time)

​

Roles:

·Customer Service / Guest Relations

·Ensuring Quality and Consistent Service and Product

·Communication to team regarding all operations

·Maintaining Food & Beverage Inventories and Controlling COGS

·Scheduling Staff to budget

·Facility Upkeep and Maintenance

·Assist staff to ensure proper service and quality.

​

Key Indicators:

·Cost of Goods percentages in line with budget.

·Guest Feedback Goals Met